1. Overview & What Are Cookies
Cookies are small text files placed on your computer, smartphone, or tablet when you visit our website or interact with our public document verification engine. Cookies allow web applications to identify your device, retain session credentials, remember preferences, and ensure seamless delivery of tamper-proof documents.
In addition to standard HTTP cookies, DocuVerified utilizes modern web storage mechanisms including HTML5 LocalStorage and SessionStorage to store client-side document drafts and cryptographic signing keys. Throughout this policy, references to “cookies” encompass both traditional cookies and related browser storage technologies.
2. Categories of Cookies We Use
DocuVerified categorizes cookies into three distinct tiers. You maintain granular control over non-essential categories at all times:
Essential for authentication, CSRF tokens, anti-bot edge challenges, and load balancing across public verification nodes.
Maintains drafting progress in the document studio, custom letterhead configurations, and language defaults between sessions.
Aggregated anonymous latency monitoring to optimize sub-100ms verification response times across global border and banking nodes.
No Third-Party Advertising Trackers: DocuVerified explicitly does not place advertising beacons, tracking pixels, or remarketing tags from Google Ads, Meta, TikTok, or data brokers.
3. Detailed Cookie Inventory Table
The following table provides complete disclosure of all first-party and infrastructure cookies deployed on www.docuverified.com:
| Cookie Name | Provider | Category | Lifespan | Technical Purpose |
|---|---|---|---|---|
| dv_session | DocuVerified | Strictly Necessary | 14 Days | Maintains secure authenticated session token, organization context, and API authorization. |
| dv_consent | DocuVerified | Strictly Necessary | 365 Days | Stores user cookie consent choices to honor privacy selections across page navigation. |
| __cf_bm | Cloudflare | Strictly Necessary | 30 Minutes | Distinguishes between humans and automated bot networks to prevent DDoS attacks on public verification nodes. |
| cf_clearance | Cloudflare | Strictly Necessary | 1 Year | Records clearance of edge challenge validation to maintain low-latency document lookups. |
| dv_editor_state | DocuVerified (LocalStorage) | Functional | 7 Days | Preserves in-progress document builder input fields so issuers do not lose drafting state. |
| dv_telemetry | DocuVerified | Performance / Analytics | 30 Days | Measures aggregated QR verification response latency across regional CDN nodes without storing PII. |
4. Local Storage & Session State
DocuVerified utilizes client-side storage technologies to optimize application performance without transmitting unnecessary data to server endpoints:
- HTML5 LocalStorage: Stores your cookie consent preferences (
dv_cookie_consent_v1) and draft form values in the interactive template editor to avoid data loss during inadvertent network disconnects. - SessionStorage: Stores temporary cryptographic keys used exclusively during active document rendering. These keys are automatically purged immediately when your browser tab is closed.
5. Third-Party Infrastructure
We partner with enterprise-grade infrastructure providers who may set cookies necessary for service delivery:
Cloudflare Edge Security
Cloudflare manages our global Anycast CDN. Cookies such as __cf_bm and cf_clearance detect malicious scraping and bot attacks against the public document registry.
Stripe Payment Processing
When upgrading to paid corporate tiers, Stripe may deploy session cookies on checkout pages to prevent payment fraud and satisfy PCI-DSS compliance requirements.
6. How to Manage Browser Cookies
You can manage your cookie preferences at any time using our built-in preferences dialog or via standard browser controls:
Method A: In-App Cookie Consent Center
Click the button below to review your current choices, enable or disable functional and analytics cookies, and save your preferences:
Method B: Direct Browser Controls
Every modern browser allows you to block, audit, or delete cookies. Consult the official support documentation for your browser:
7. International Legal Compliance
DocuVerified adheres to leading global data protection and electronic communications regulations:
- EU ePrivacy Directive (Directive 2002/58/EC as amended): Requires explicit prior opt-in consent for all non-essential cookies. DocuVerified enforces default opt-out for analytics cookies until affirmative action is registered.
- EU & UK GDPR (Articles 6 & 7): Ensures consent is freely given, specific, informed, and unambiguous, with simple one-click revocation mechanisms.
- UAE Federal Decree-Law No. 45 on Personal Data Protection: Governs electronic data processing in the UAE and Middle East, safeguarding consumer and corporate data sovereignty.
- California CPRA: Provides residents with transparency and the right to restrict non-essential tracking technologies.
8. Policy Updates & DPO Inquiries
We may update this Cookie Policy periodically to reflect technological changes, new platform capabilities, or evolving legal frameworks. When material revisions occur, we will update the “Effective Date” at the top of this document.
Data Protection Officer (DPO) Contact
If you have questions regarding our cookie practices, please contact our privacy compliance team:
Email: privacy@docuverified.com
Security & Legal: compliance@docuverified.com
Mailing: DocuVerified Legal Dept, Level 14, Tower 2, Dubai Internet City, Dubai, UAE